iPad Service and Repair

Learn how to get your iPad fixed, how much it costs and how long it will take.

About iPad service pricing

Repairs are considered out of warranty (and not covered) when:

  • Your iPad is no longer covered by the Apple warranty or by consumer law.
  • Your iPad screen gets broken accidentally.
  • Your iPad has other accidental damage or issues caused by unauthorised modifications.

The out-of-warranty prices on this page apply to repair or replacement made by Apple. The listed prices include screen repair. Pricing and terms might vary at other service providers.

If the issue with your iPad was cased by certain damage (such as severe damage not covered by the Apple warranty or AppleCare+), you might have to pay the full replacement value.

Identify your iPad model

iPad Pro service pricing - Australia

iPad Pro AppleCare+ service fee Out-of-warranty service fee
iPad Pro 12.9-inch (5th generation) Wi-Fi A$ 65 A$ 1,059
iPad Pro 12.9-inch (5th generation) Wi-Fi + Cellular A$ 65 A$ 1,145
iPad Pro 12.9-inch (4th generation) A$ 65 A$ 979
iPad Pro 12.9-inch (3rd generation) A$ 65 A$ 979
iPad Pro 12.9-inch (2nd generation) A$ 65 A$ 909
iPad Pro 12.9-inch A$ 65 A$ 909
iPad Pro 11-inch (3rd generation) Wi-Fi A$ 65 A$ 759
iPad Pro 11-inch (3rd generation) Wi-Fi A$ 65 A$ 829
iPad Pro 11-inch (2nd generation) A$ 65 A$ 759
iPad Pro 11-inch A$ 65 A$ 759
iPad Pro (10.5-inch) A$ 65 A$ 679
iPad Pro 9.7-inch A$ 65 A$ 579

Prices are in Australian dollars and include GST. If your iPad is out of warranty and requires shipping, we'll add an additional  A$ 19.95  shipping fee to the listed service price.

See iPad service pricing in another country or region

iPad mini service pricing - Australia

iPad mini AppleCare+ service fee Out-of-warranty service fee
iPad mini (6th generation), Wi-Fi A$ 65 A$ 525
iPad mini (6th generation), Wi-Fi + Celluar A$ 65 A$ 605
iPad mini (5th generation) A$ 65 A$ 459
iPad mini 4 A$ 65 A$ 459
iPad mini 3 A$ 65 A$ 459
iPad mini 2 A$ 65 A$ 319

Prices are in Australian dollars and include GST. If your iPad is out of warranty and requires shipping, we'll add an additional  A$ 19.95  shipping fee to the listed service price.

See iPad service pricing in another country or region

iPad Air service pricing - Australia

iPad Air AppleCare+ service fee Out-of-warranty service fee
iPad Air 4  A$ 65 A$ 629
iPad Air 3  A$ 65 A$ 579
iPad Air 2 A$ 65 A$ 459

Prices are in Australian dollars and include GST. If your iPad is out of warranty and requires shipping, we'll add an additional  A$ 19.95  shipping fee to the listed service price.

See iPad service pricing in another country or region

iPad service pricing – Australia

iPad AppleCare+ service fee Out-of-warranty service fee
iPad 9th generation A$ 65 A$ 385
iPad 8th generation A$ 65 A$ 385
iPad 7th generation A$ 65 A$ 385
iPad 6th generation A$ 65 A$ 385
iPad 5th generation A$ 65 A$ 385

Prices are in Australian dollars and include GST. If your iPad is out of warranty and requires shipping, we'll add an additional  A$ 19.95  shipping fee to the listed service price.

See iPad service pricing in another country or region

iPad battery and power — Australia

Battery service costs

If your battery has an issue that's covered by the Apple Limited Warranty, AppleCare+ or consumer law, we'll service your iPad or Apple Pencil at no additional cost. We'll test your iPad to see if it has a battery issue or a different power issue. If your iPad has a different battery power issue, we'll give you the repair price after we determine the cause.

Our warranty doesn't cover batteries that wear down from normal use. If your battery wears down, we offer out-of-warranty battery service for a fee. If you have AppleCare+, it covers your iPad or Apple Pencil for no additional charge if your product's battery holds less than 80 per cent of its original capacity.

Battery service In warranty or AppleCare+ Out-of-warranty
All eligible iPad models A$ 0 A$ 165
Apple Pencil (1st and 2nd generation) A$ 0 A$ 45

All prices are in Australian dollars and include GST. If your product is out of warranty and requires shipping, we'll add an additional A$ 19.95  shipping fee to the listed service price.

Other battery and power issues

Your iPad battery's performance depends on how you use apps and settings. These tips show you how to maximise the life of your iPad battery.

If your iPad won't turn on or if the screen turns black, follow these steps and see if the issue gets resolved. Your iPad might not require service.

Start a service request

Screen repair

If your iPad screen breaks accidentally, you have the option to replace your iPad for an out-of-warranty fee. Accidental damage isn't covered by the Apple warranty or by consumer law. If your screen cracks due to a manufacturing issue, it's covered by the Apple warranty and consumer law.

The cost to service an iPad with an accidentally damaged screen depends on your iPad model, any additional damage and if you have AppleCare+ coverage.

If you have AppleCare+, it gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee. If you don't have AppleCare+, the out-of-warranty fee applies.

Start a service request
Learn more about AppleCare+ for iPad

Apple accessories

The Apple-branded accessories that come in the box with your product, including the cable and power adapter, are covered by the Apple Limited Warranty for accessories, your AppleCare+ plan, and consumer law.

The following Apple accessories for iPad are also covered under AppleCare+ for iPad, including accidental damage. You can use an incident of accidental damage included in AppleCare+ for iPad to cover the damage to these accessories. Or you can pay the out-of-warranty service fee.

Accessory AppleCare+ incident fee Out-of-warranty service fee
Apple Pencil (2nd generation) A$ 45 A$ 179
Apple Pencil A$ 45 A$ 135
Accessory AppleCare+ incident fee
Smart Keyboard (all models) A$ 45

All prices are in Australian dollars and include GST. We'll add a A$ 19.95  shipping fee if we need to ship your Apple Pencil.

Replace or repair your Apple Pencil

What to expect

Before you send your iPad to us, make sure that you back up your data and prepare your iPad for replacement. Your replacement device won't have your data on it, and you'll need to restore that data from your backup.

After we receive your iPad, we'll send you information about repair, replacement and fees. If your iPad needs to be replaced, we'll ship a replacement to you with factory settings. Your replacement iPad will be new or equivalent to new.

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